Tourism Safety and Security
The point of departure of "Tourism Safety and Security system in Lapland" is the significant role that tourism plays in the area. The wide scope of organizations influencing safety of tourism is an important factor for development of safety and security in tourism. Safety has an important position from the point of view of tourism quality. In practice, tourism entrepreneur carries a significant responsibility in enhancing safety and security. For this reason, enterprises, especially SME’s and micro-enterprises has crucial role in the R&D work related to tourism safety and security. The Tourism Safety and Security System in Lapland include wide scope of enterprises from different tourism destinations from Finnish Lapland that take part to the peer trainings, drills and other cooperation.
"Tourism Safety and Security System" has been recognized as best practice
in national and European level!
European Union raises Research, Development and Innovation Activities as cornerstone of smart, sustainable and inclusive growth. These objectives are written down in EU2020 Strategy
, EU2020 Flagship initiatives
and European Internal Security Strategy
. Tourism Safety and Security System as cross-cutting innovation supports these European level strategies that is indicated by the victory that the operative model received in EPSA2013 competition
Background of our activities
It is sometimes difficult to recognize which are the crucial players for the development of tourism safety. This is due to the fact, that the concepts of safety and security cover wide range of topics. Therefore, cooperation and networking are a necessity in order to detect the different point of views and demands.
According to Tourism Strategy of Finnish Lapland, Lapland is to be made an exemplary area of tourism safety and security in Finland. The aim requires, for instance, emphasis put on tourism safety and security trainings and research, which should be developed as a special area of expertise of the educational institutions in Finnish Lapland. Electronic database, information dissemination and coordination responsibilities are also included to the tourism safety and security system in Finnish Lapland.
The preconditions for development of safety and security system in Finnish Lapland are outstanding. Institutions and trainers, officials, companies, municipalities and NGO’s form a part of a common informal network. The network, which is open, voluntary and proactive, has pointed out clear needs for cooperation in safety and security issues. The safety and security system of tourism in Finnish Lapland will, in its part, contribute to the durability and continuation of tourism as livelihood and economy.
Our international cooperation is supported by Finnish Strategy for the Arctic Region (2013) that highlights that the operative model for developing safe tourism that has been developed in Finnish Lapland, should be disseminated also other Arctic regions. Furthermore, due to the tourism's essence as global phenomenon, the international cooperation has been one of our main priorities since the very beginning of the cooperation.
Tourism Safety and Security system in Lapland is recognized as national best practice in Finland.
Core Operators of the Tourism Safety and Security Network in Lapland
- Lapland regional tourism organizations and their member companies
- Regional State Administrative Agency of Lapland
- Regional Council of Lapland
- Regional Rescue Service of Lapland
- The Finnish Border Guard
- Lapland Central Hospital
- Multidimensional Tourism Institute (MTI)
- Santasport College
- Voluntary emergency seminar/ Voluntary emergency association
- Metsähallitus State Forestry Agency
- Traffic Safety Association
- Victim Support of Finland
- Sámisoster ry / Sámi Association for Health and Social Issues
- The Finnish Red Cross / District of Lapland
- Several tourism enterprises, SME's and micro-enterprises from different tourism destinations
“Tourism Safety and Security system in Lapland” includes the following projects that are co-financed by European Union (European Social Fund, European Regional Development Fund):
Training, networking and foresight –project (2009-2011), financed by the European Social Fund, was launched in June, 2009 in order to facilitate the development of the safety and security system of tourism. The project, implemented by Rovaniemi University of Applied Sciences, was completed till the end of February, 2011. During the project, safety and security of tourism was developed in tourism centers and resorts in close cooperation between companies, officials, educational institutions, the third (voluntary) sector and specialists. In the project, participants and stakeholders were trained to familiarize themselves with different aspects of safety and security. Recognition of risks in daily activities and preparedness for possible crises were touched during the thematic trainings. Additionally, tourism safety and security educational plan was made, safety and security network in tourism center level and regional level was created and tourism safety and security forecasting was modeled including risk analyses. The piloting tourism centers in the project were Salla and Saariselkä, located in Finnish Lapland.
Training, networking and foresight –project was the pilot project of Tourism Safety and Security System, where education model, foresight approach and initial network to enhance tourism safety in Finnish Lapland was developed.
Research and development network –project (2010-2013), financed by European Regional Development Fund, builds upon the research and development work that the Multidimensional Tourism Institute implements together with its regional, national and international network to enhance tourism safety and security. The project has created an action plan for cross-sectoral tourism safety and security research. Within the project, one national and two international seminars has been organized and systemic approach for tourism safety and security has been created. The project has tackled with tourism safety and security foresight as well as communication among different cultures that is key issue in international tourism as a livelihood. The project has produced several international research articles and other publications. The project has established international research cooperation within EU as well as in USA and Australia. R&D database REIDAR was initiated during the project (see, in Finnish only, http://matkailu.luc.fi/Hankkeet/Turvallisuus/fi/Tutkimuksen_tietopankki_REIDAR.iw3).
Structures for skills and knowhow –project (2011-2013), financed by European Social Fund, builds upon the business development work that the Multidimensional Tourism Institute has implemented in tourism industry. The business development takes place in actual tourism industry, especially SME’s, in ten tourism centers in Finnish Lapland. The work consists of peer training events that the project has facilitated, company sparring for SME’s and micro-enterprises as well as information dissemination. The industry representatives have found this work very useful for their business development and thus they are strongly committed to the common development activities that the project supports.
European Dimension (internationalization) –project (2012-2013), financed by European Social Fund, is based on the activities described above and below. It is based on the notification that Tourism Safety and Security System in Finnish Lapland is holistic good practice that could be exported in European and global level to similar countries and regions that have strong commitment to develop tourism. Also, the project aims to import sectoral good practices in safe tourism development from Europe and global level. The project implements three benchmarking trips, where the two has now been implemented. In the latest trip in December 2012 the project organized a seminar in Committee of the Regions where representatives from European commission, from tourism umbrella organizations and other specialist organizations, as well as from several European regions participated.
Tourism safety and security label –project (2012-2014), financed by European Regional Development Fund, is crucial project among the abovementioned project pool as it gives the participating SME’s and microenterprises the label and brand concerning their participation in regional safety development. All in all, the final aim of the whole tourism safety and security system in Finnish Lapland is to support tourism as a livelihood, especially micro-sized businesses and SME’s. Code of conduct project is common endeavor of all tourism safety and security developers, and it includes labeling the companies that have taken part to peer training that thus are interested in regional aim of developing Lapland as safest tourism region in Europe.
Tourism safety and security for SME's -project (2013-2014), financed by European Social Fund, is important additional activity for us since it enhances our capabilities to work with micro-size and small companies. It is very important for SME's to develop their performance. This is also a major challenge for them due to the lack of resources. The project aims to support SME development in the Arctic region who operate in the field of tourism. Implementation enhances regional SME's to develop themselves in the field of safety. In the same time, Multidimensional Tourism Institute's skills and knowhow to deal with SME's are enhanced.