- 1.9.2017 10:24
Volunteers are often important social and economic actors in the implementation of events and in the creation of visitor experiences. In her dissertation Minni Haanpää, MSocSc, investigates volunteers’ knowledge and its manifestations in event and festival environments. The dissertation focuses on the discourses of marketing and event research.
- 17.8.2017 9:16
- 28.1.2016 9:50
Self-service is common in everyday life in Finland. However, only a small number of hotels have adopted a self-service system.
- 26.11.2015 14:22
In his pro gradu thesis, Joseph Sunday studied users’ satisfaction on Rovaniemi’s tourist information webpage. A self-administered survey was conducted at various sights in Rovaniemi in the spring of 2015, resulting in 147 responses
- 12.6.2015 9:02
The Arctic Design Week is the world’s northernmost design week, arranged annually in Rovaniemi. The event is aimed at professionals, city residents and tourists. How could the Arctic Design Week become an attractive tourism product? Heidi Tiensuu approached this question from the perspective of customer and customer value.
- 11.6.2015 15:39
In his pro gradu thesis, Guillaume Delvaux studied the potential and challenges of using technology to promote visitors’ experiences in museums. His research design included an experiment of interactive items (Sami songs item, animal noises, winter art, etc.) in Arktikum museum, observation of visitors, and a post-experiment questionnaire.
- 11.6.2015 11:02
Literary places which attract keen readers present a strange combination of real and imaginary: on one hand they are actual physical places, on the other hand they have an imaginary dimension jointly produced by the writers and readers. What are literary tourists looking for?
- 30.3.2015 12:42
Employees in tourism retail business in
Rovaniemi seem to face different problems,
compared with those reported in previous
studies in English-speaking countries.
- 30.9.2014 14:11
- 8.1.2014 11:20
Finnish people have a positive general image of Vietnam although many of them have never travelled to Vietnam. The perceived image of Vietnam as a tourist destination in Finland was investigated in Ly Tran’s master thesis. Altogether 121 Finnish respondents shared their perspectives of Vietnam.